Trust & Safety
Your safety is our priority. Here is how CoFly works to keep connections safe, and what you need to know.
What CoFly Does
- Verifies user identities through phone OTP and optional government ID review
- Matches travelers on the same flight, route, and date
- Provides safe in-app messaging with built-in safety reminders
- Offers reporting and blocking tools for suspicious activity
What CoFly Does NOT Do
- Does not broker, manage, or guarantee any offline arrangement between users
- Does not handle payments, pricing, or financial transactions
- Does not verify airline policies or flight details on your behalf
- Does not provide insurance or liability coverage for any arrangement
- Does not act as a transport operator, logistics provider, or intermediary
Safety Tips for Airport Meetings
- Meet only in public airport areas (check-in counters, departure lounges).
- Never hand over personal documents, IDs, or boarding passes.
- Verify airline baggage rules independently before any coordination.
- Do not include prohibited or restricted items under any circumstances.
- CoFly does not mediate or guarantee any offline arrangement.
- Report any suspicious behavior immediately using the Report button.
Report a Problem
If you encounter suspicious activity, harassment, or policy violations, use the Report button available on every profile, post, and chat thread. Our moderation team reviews all reports and takes action promptly. You can also block any user at any time.